Italian speaking Customer Service Advisor

• <î<ù Italian Speaking Customer Care Specialist - Piraeus, Greece
• Build Your Career in Greece
• Are you passionate about delivering exceptional customer service and ready to take your career abroad?
• We're looking for Italian-speaking Customer Care Specialists to join a leading global customer experience company in Piraeus, Greece. If you enjoy helping customers, solving problems and working in a fast-paced international environment, this could be the perfect opportunity for you.
• =Í Location
• Piraeus, Greece
• <â Office-based
• =¶ Salary & Benefits
• €1,150 gross per month
• 14 salary payments per year
• >W €85 net meal allowance per month
• =Œ €65 gross transportation allowance per month
• <å Private Health & Life Insurance (Generali)
• <‚ One additional paid birthday leave after your first year
• =È Comprehensive training and ongoing career development
• <
• About the Role
• As a Customer Care Specialist, you'll be the first point of contact for customers, delivering outstanding support across phone, email and live chat.
• You'll help customers with product enquiries, purchases, account support and order-related questions, ensuring every interaction is handled professionally, accurately and with genuine care.
• =¼ Your Responsibilities
• Deliver excellent customer support via phone, email and live chat
• Assist customers with account, order and product enquiries
• Support customers throughout their purchasing journey
• Resolve customer issues efficiently while maintaining high satisfaction levels
• Escalate complex cases to specialist support teams when required
• Accurately document all customer interactions
• Build strong customer relationships through professional and empathetic communication
• Work collaboratively with colleagues to provide a seamless customer experience
• =d What We're Looking For
• <î<ù Italian language skills at B2/C1 level or above
• <ì<ç English language skills at C1 level or above
• 1-2 years' experience in customer service, customer care or technical support
• Previous experience within retail, fashion or e-commerce is advantageous
• Excellent communication skills, both written and verbal
• Strong problem-solving and organisational skills
• Good computer skills, including Microsoft Office
• A customer-focused mindset with a positive attitude
• Ability to adapt to new systems and processes
• Willingness to complete a background screening
• =R Working Hours
• This role operates on a rotating shift pattern, which may include evenings, weekends and public holidays when required.
• Shift schedules are communicated well in advance to support a healthy work-life balance.
• < Why Join Us?
• Live and work in beautiful Greece
• Competitive salary with 14 annual salary payments
• Private healthcare and life insurance
• Meal and transportation allowances
• Full training and ongoing support
• Career progression within a global organisation
• Join a diverse, friendly and multicultural team
• =é Apply Today!
• If you're an Italian & English speaker looking for an exciting opportunity in Piraeus Greece, we'd love to hear from you.
• =ç anneka@theryzergroup.com
• =ñ WhatsApp: +44 7891 809218

• Italian: C1 / C2 or native level
• English: B2 or above
• Eligible to work in the EU or able to obtain the right to work
• Strong communication skills and a customer-first mindset
• Previous relevant experience required

Italian and English

€1,150 gross/month

• Relocation support where applicable (flight and initial accommodation)
• Paid training
• Private health insurance (role dependent)
• Performance bonus (role dependent)
• Permanent contract with a large international employer

Client: Wilkins Talent Solutions. Project: TBC. Questions: anneka@wilkinstalentsolutions.co.uk